Carol Woods was quick to react to news of the spread of the coronavirus by putting many protocols in place in mid-March 2021 in an effort to minimize exposure. With 99.5% of residents and more than 80% of staff being vaccinated, many of our strict Covid protocols have been lifted. Here is an update of our protocols:

If a resident or staff member has a suspected case of COVID-19

Residents and staff showing symptoms of COVID-19 are required to self-quarantine until they test negative or until symptoms cease. Unvaccinated residents and staff who have come in close contact with someone who has tested positive must self-quarantine according to the Centers for Disease Control and Prevention’s guidance.

If a resident or staff member tests positive for COVID-19

If a staff member or resident is confirmed to have COVID-19, local and federal health officials are notified. To ensure transparency, Carol Woods will also post updates in the Campus Health Updates section.

Carol Woods will initiate contract tracing, but vaccinated residents and staff who came in close and sustained contact with a person who tests positive will not have to self-quarantine at home for 14 days.

If residents currently living in the Health Center or Assisted Living test positive for COVID-19, they will be moved to an isolation unit in the Health Center.

Residents living in the Health Center and Assisted Living

Many group activities have restarted because 99.5% of the resident population is vaccinated. Dining rooms have reopened.


Residents living in Independent Living

About 85 percent of our residents live independently in cottages, apartments and townhomes. Because 99.5% percent of the resident population is vaccinated, residents no longer need to wear masks or practicing social distancing while with each other on campus in the residents' homes. Indoor activities in the common buildings have resumed with vaccinated residnets and their vaccinated guests and all wearing masks. The Carol Woods Home Services program can be utilized by residents who still don't want to go out shopping.


Even though 80% of staff have been vaccinated, protocols are still in place. All staff members are screened as they arrive at work. Screening involves temperature checks and a series of health and exposure questions based on CDC guidelines. All staff are wearing masks. Staff members follow social distancing guidelines unless getting close is necessary to deliver care. Shifts and work locations have changed slightly to aid in contact tracing.


Contractors are screened with temperature checks and questions and must wear masks.


All delivery drivers are screened with temperature checks and questions and must wear masks.

Other changes and protocols in place around campus

  • Public tours for those looking to learn more about Carol Woods have been suspended.
  • Visitors are allowed to visit with residents, but they are not allowed in the public spaces such as the Main Building and Social Lounge and Dining Room.
  • Public indoor spaces have been reopened to residents. This includes the library, craft building and indoor gathering spaces. The fitness center and pool are open with some protocols still in place. Dining rooms have reopened. Residents and their visitors can gather in their homes and outside.
  • In-person activities are resuming such as indoor group exercise classes, indoor resident meetings, staff meetings, and indoor gatherings of resident committees and special interest groups.
  • Activities that have not yet resumed include staff business travel, campus tours, meetings by outside groups that use our campus, and the volunteer and student programs. Many meetings are continuing through Zoom.
  • Our on-site clinic and physical, occupational and speech therapy services continue.
  • The Home Services program, which offers shopping services, continues.
  • Hand sanitizers are available throughout campus, although hand washing is encouraged over using hand sanitizers.
  • Personal protective equipment such as masks, gloves, gowns and face shields are on site.
  • A staff hardship fund has been created to help staff who are financially impacted by COVID-19.

The Carol Woods Infection Prevention team is continually monitoring reports of COVID-19 and its variants. We are also following the guidelines of the CDC (Centers for Disease Control and Prevention), NC SPICE (North Carolina Statewide Program for Infection Control and Epidemiology), CMS (Centers for Medicare & Medicaid Services), AHCA (American Health Care Association) and LeadingAge.